The NJ Division of Consumer Affairs receives thousands of contractor complaint filings every year. The #1 complaint: paid upfront, contractor disappeared or delivered poor work. Escrow payments eliminate this risk entirely.
What Is Escrow?
Escrow is when a neutral third party (in this case, Gygnus) holds the payment between customer and contractor. The money is secured before work begins, but the contractor only receives it after you — the customer — confirm the job is complete and you're satisfied.
How Gygnus Escrow Works, Step by Step
- 1You post a job and receive quotes from verified providers
- 2You accept a quote and authorize payment — Gygnus securely holds it
- 3The provider does the work
- 4You review the completed work and give approval
- 5Gygnus releases payment to the provider (minus the 6% platform fee)
- 6If something's wrong, you can file a dispute before payment is released
What If I'm Not Satisfied?
If the work isn't done to the agreed standard, you can open a dispute directly through the platform. The Gygnus team reviews both sides and mediates before any payment is released. You're never left with a bad job and an empty wallet.
What Does the 6% Fee Cover?
Gygnus charges a 6% all-inclusive platform fee — the lowest in the industry. This single fee covers:
- •Payment processing (credit card / debit card fees)
- •Escrow management and dispute mediation
- •Identity verification infrastructure
- •Platform operating costs
- •Customer support
For comparison: TaskRabbit charges providers 15%, Handy takes 20–30%, Angi charges providers $300+/year plus per-lead fees. At Gygnus, customers pay nothing. Providers keep 94 cents of every dollar.
💡 The 6% fee comes from the provider's payout — customers are never charged anything beyond the agreed job price.
Cash vs. Escrow: The Real Math
❌ Cash upfront: You hand over $400. Contractor does a poor job or disappears. You're out $400 with no recourse. ✅ Escrow: $400 is held securely. Job gets done right. $376 released to provider. You saved $400 of risk for $0 extra cost.
Post your first job on Gygnus today — 100% free for customers, and your payment is always protected.
